Our trainers are all experienced communications practitioners who are also proven and inspiring trainers in their own right.

Paul Arnold

Following a brief spell walking around with a sandwich board (“I’m Paul and I want a job in advertising”), Paul spent 14 years at Saatchi’s running a number of European accounts such as Reckitts and Hewlett Packard, as well as heading up training. He launched the Saatchi MBA and developed and sold courses to the European network.

In 1998, Paul moved to Grey Advertising to head up GlaxoSmithKline’s global toothpaste advertising, developing work in over 70 markets worldwide. In 2005, he switched roles, becoming Global Strategic Planner on GSK brands. Paul has since won Gold, Silver and Bronze Euro Effies (and wrote the strategy for a fourth) – one every year for the past four years.

Paul has always been a passionate learner. He has an MBA, MSc in Organisational Change and Master Practitioner in Neuro Linguistic Programming (modelling of successful behaviour patterns). He has also invested in many extensive personal development courses that have taken him around the world. Paul left Grey in 2009 to set up his own training consultancy. He is a visiting lecturer at Westminster University.

Nick Baggott

Nick spent 13 extremely successful years setting up, growing and developing Chemistry into one of the UK’s largest and well renowned independent agencies, before it was sold to Publicis Group in 2011. With 3 partners, Nick set up the Agency in 1994 and took the role of Client Service Director. By the time Nick left in 2007, he was Group Client Service Director of an agency with 180 staff and some famous global brands as clients.

Nick helped transform the agency from a direct marketing and sales promotion agency to a strategic, data driven digital relationship marketing agency. Its clients included Microsoft, Diageo, Unilever, Transport for London, Nestle, Sony, Toshiba and Kodak.

In his years at Chemistry he contributed hugely to its success in all areas: building revenue, creating strong and long lasting client relationships, building client strategies, leading new business pitches and developing the Chemistry team and brand. Nick developed a reputation as a strategic, innovative thinker, a compelling presenter and developer of people.

In 2007 he set up Navigate Consulting, a specialist Training and Consulting business and has trained marketers in 33 countries. He spent 3 years training Microsoft’s marketers in digital marketing and now has a global contract with Google. He has trained marketers from HP, 02, Lloyds Group, HSBC, RBS & Pfizer. He consults in CRM & digital strategy working with Speedo, William Grant, CA, Juniper Networks, Vertu, Reuters and Jani-King. He is an accomplished speaker, having spoken at the CIM Annual Conference for the last 2 years and Cisco & Microsoft’s Annual Kick offs.

Nick is a Course Director at the Chartered Institute of Marketing, The Institute of Direct & Digital Marketing and the University of Derby.

Richard Block

A native New Yorker, Richard moved to the UK in 1976. Beginning his UK career in market research, Richard soon found his metier as an account planner. He held senior planning roles at Ogilvy and Abbott Mead Vickers, and was been a Head of Planning at Lintas and Publicis. From 1992 till 2005, Richard was Global Planning Director and then Head of Strategic Planning, EMEA for J. Walther Thompson. He led the European new business charge, adding Shell, Vodafone and Reckitt Benckiser to the agency roster. He helped manage Shell and then Vodafone globally, working in Europe, Asia and Latin America.

In 2005, he set up his own planning consultancy, Outside/In Planning Ltd. Richard specialises in developing new agency working tools that optimise creativity, and has worked closely with Publicis, JWT, Euro RSCG and Langland. He has worked directly with clients -Nokia, Nestle, Zurich, Sodexo and clients in the City, like Octopus Investments and Openworks. Leonard Cheshire, the National Autistic Society and Norwood are three UK charities he has helped.

Richard was a founder member of the Account Planning Group in 1978. In 1993, he ‘originated’ the Account Planning Group’s Creative Planning Awards. He served on the juries in 1993 and 1995, edited the awards books for both years, and compared the Awards ceremony in 1995. Richard was honoured as the ‘Originator’ of these awards in 2009.

When he is not working, Richard writes screenplays, novels and songs. After a 20 year hiatus, he has begun recording an album of original material, determined to outdo his closest American musical rival, Bruce Springsteen – who is still, marginally, ahead of him.

Sheila Bowden

Vast changes to the media landscape have taken place during Sheila’s time in media planning and buying. For over 30 years, she has witnessed the proliferation and fragmentation of media, the concentration of media ownership and the seismic shift in consumer behaviour enabled by the digital revolution.

Sheila spent 27 years at Saatchi & Saatchi, from planner/buyer to board director, leading the media team on some of the UK’s most famous brands, including The National Lottery and British Airways. Her wide range of client briefs have included both UK and Europe-wide brands She was a founder member of the award-winning training programme run at Saatchi & Saatchi, where she was involved in developing the workshops and coaching junior staff for several years.

Most recently, Sheila has been a core member of the communications team advising the NSPCC, one of the most highly awarded UK clients of the last 10 years. As a freelance media planner, Sheila is able to divide her time between consulting for individual clients and acting as a junior assistant to her photographer husband.

Sue Buckle

Sue founded her own coaching business, providing executive and personal coaching and training courses for corporates and private individuals. She works one-to-one or with groups to develop leadership skills and to help clients realise their full potential. She inspires people to look forward to Monday mornings as much as Friday evenings. Sue covers leadership, impact on others, management, work relationships, team-building, presentation, time management, career management and talent retention.

Clients include advertising agencies, design companies and, via one of the UK’s big trade unions, senior civil servants.

Before training as a coach in 2003, Sue ran her own advertising recruitment agency for 20 years. Sue trained with Coaches Training Institute, gaining its prestigious CPCC certification. She is also a licensed practitioner of the Firework career coaching programme. She has a Primary Certificate in Cognitive Behavioural Therapy and has just started a Psychology Degree, with the intention of gaining full CBT accreditation.

Janey Bullivant

Janey spent 10 years as a planning director at Leo Burnett, working across a wide range of industry sectors including FMCG, fast food retail, beauty, hotels, banking and government. She recently ran the UK Government’s Skills for Life account, where she developed a new campaign for adult numeracy.

She also has experience on the client side as a brand manager in Unilever’s ice cream category. Other brands she has worked on include McDonald’s, where she helped rebuild its popularity in the thick of national outcry over the country’s eating habits. She also helped Kellogg’s move into snacking, spearheaded the strategic repositioning of Heinz ketchup and developed the first brand campaign for Holiday Inn in the UK. Throughout her time at Leo Burnett, she worked closely with the IPA, running workshops on planning and effectiveness.

She now runs her own consultancy, specialising in effectiveness training and analysis. Her real interest is in getting marketing departments and creative agencies to understand the importance of effectiveness and integrate it into their strategic planning process.

Paul Burns

 Paul spent 24 years at Saatchi & Saatchi and worked on some of the UK’s most iconic campaigns. He was a key figure in the first Camelot bid for The National Lottery and the launch of the UK’s first National Lottery in 200 years. Winning the bid was the biggest ever advertising account win in the UK.

Paul’s other passion is people and he ran Saatchi & Saatchi’s Training and Development program for 8 years. He’s won more Advertising Training awards in the UK than anyone in the advertising industry, winning IPA Gold awards in 2002 and 2006 and a Silver in 2004, and has also been recognised with two special awards from the IPA for long-term commitment to training and development and for being the best training director. He chaired the IPA training forum for three years, runs an advertising course at Westminster University and is a regular speaker at other universities on the communications industry.

Dietmar Dahmen

With 25 years of advertising in Hamburg, Los Angeles, Munich, New York and now Vienna, Dietmar has a broad perspective and deep knowlege of the generation, perfection, sharpening and role out of concepts, ideas and executions of advertising. He workes in classic media and owns a firm for new media. He advises mega brands on international campaigns and finds unique solutions for small hotels in the alps. He coaches Ceo’s and directs TV spots.

Dietmar started his career as a strategic planner with Lintas in Hamburg, switched to the creative side, won numerous awards and worked as Creative Director (DDB Heye), Executive Creative Director (Ogilvy) and Chief Creative Officer (BBDO).

In 2005 he started to teach advertising, winning with his students 11 times gold and silver at the YDA competion in Cannes. Dietmar is a member of the Art Directors in Germany and the Creative Club Austria.

After graduating from RWTH Aachen, Germany with his thesis on the passive perception of radio advertising, Mr. Dahmen lectures advertising at the leading European Film School in Ludwigsburg, Germany and is a member of both the CCA in Austria and the ADC in Germany.

Simon Davies

Simon is a marketer with over 20 years’ experience gained at blue-chip companies PZ Cussons, Cadbury and Molson Coors; the last 5 as Chief Marketing Officer. Simon has orchestrated over 200 advertising campaigns, countless sponsorships, promotions and brand launches and jointly led the creation of the UK drinks’ industry Campaign for Smarter Drinking.

He left Molson Coors to found E-Metrixx, which publishes me2 the World’s only psychometric tool for the assessment and development of creative capacity in individuals and teams and which has been used by leading organisations from China to California.

Simon is passionate about creativity and its role in business and led the development of Ideas and Impact; a creative culture programme at Molson Coors that within 5 years had delivered over £100m in cost and revenue benefits.

Micky Denehy

With 27 years experience in the advertising industry, Micky’s advertising career has included account handling roles in London for Ogilvy & Mather and the iconic Gold Greenlees Trott, (when he was chosen as a Campaign Magazine “Face to Watch”) followed by two overseas appointments as CEO of Bates agencies in Istanbul and Dubai, as well as senior regional management and new business roles for Bates Europe and Saatchi & Saatchi EMEA.

Micky has a passion for international culture and business and a vocational interest in education. Throughout his career he has helped run training programmes for agency employees across Europe and has consistently received outstanding feedback for his courses.

Micky is the founding principal of the EACA International School and is committed to helping raise the professional standards of the communications industry across the region. When not working Micky can be found still playing competitive hockey as well as training the ‘next generation’ of youngsters at Reading Hockey Club. Linked-in profile http://uk.linkedin.com/in/mickydenehy

Rosie Doggett

Rosie spent nearly two decades as an account handler with agencies including Publicis, GGT/TBWA, FCB, and Saatchi & Saatchi. Her various roles were board director, client services director, new business director, and MD.

She ran many pitches and accounts such as Boots, Comet, Holsten, The Guardian, Blockbuster, Mercedes Benz, Tiscali, McCain, Virgin Megastores, Bhs and Nuforen, and managing high profile (and temperamental!) creative directors and often difficult clients was an integral part of the job.

7 years ago Rosie was headhunted to help a large client with their marketing procurement, so jumped ship to client side and set up a Marketing Procurement consultancy. She works with a large number of clients across all sectors including food, finance, automotive, retail, travel, fashion, and alcohol – both for domestic and global markets. No marketing discipline remains untouched – media, advertising, digital, POS, research, DM, SP, PR – and of course pitches.

During those 7 years Procurement has become increasingly involved with marketing budgets and pitches, and their ways of working frequently appear at odds with creative services. Rosie runs a variety of training courses for clients and agencies, and delivers the MAA’s ‘Surviving Procurement’ training course for UK agencies. She is a Director of the MAA (Marketing Agencies Assn.), and a member of CIPS (Chartered Institute of Purchasing and Supply).

Her course explains why Procurement behaves as they do, what drives & motivates them, and how agencies can not only survive Procurement, but thrive in conjunction with it.

Tina Fegent

Tina Fegent has had considerable experience in the arena of the procurement of marketing services.  She was one of the pioneers of marketing procurement having worked in this area for around 20 years.  She has a unique background having worked for both clients and agencies. She set up and run the Procurement Marketing teams for O2, GSK and Orange/France Telecom.  She then joined Grey Advertising as their Commercial Director, negotiating with the Agencies many clients.  She then did the same role at Lowe Advertising.  She gained an invaluable insight into how agencies work and their interaction with both marketing and procurement teams.

In 2006 she set up Tina Fegent Consulting to offer a procurement support service to both clients and agencies.  She works in all marketing categories.  She chairs the Chartered Institute of Purchasing and Supply (CIPS) Specialist knowledge Group on Marketing Purchasing, supports CIPS on their Marketing Collection training programme and developed and ran the ‘Procurement for non Procurement Managers’ course for the IPA. She is a regular speaker on the conference circuit and has the first blog out in cyberspace on the musings of the marketing procurement world.

Stephen Greensted

Stephen has worked for 29 years in advertising. His experience included working for Ted Bates, Y&R and Leo Burnett, and more recently as a board account director at Lowes and Euro RSCG where he specialised in running major accounts for multinational clients. These included General Motors, Reckitt Benckiser, Cadbury, Smirnoff, Citroën, Intel, Texas Instruments, P&G and Reebok. When the digital revolution caught up with marketing, he decided it was time to start learning afresh.

Stephen now runs his own consultancy to teach the principles of digital marketing, principally to clients. He is delighted that agency executives want to understand the fundamentals of digital communications too and thereby help to increase their value to their own clients. And, he says, “It’s a lot easier than you think”.

Steve Henry

Steve was the youngest person included in Campaign magazine’s Hall of Fame – a list of the 40 most influential people in UK advertising over the last 50 years. He was a founder and Creative Director of Howell Henry Chaldecott Lury (HHCL) – voted Campaign’s Agency of the Year three times and Campaign’s Agency of the Decade in 2000. This unique award was given for HHCL’s “iconoclastic attitude both to the work and the way it does business”.

After HHCL, Steve spent two years as Executive Creative Director at TBWA/ London, where he oversaw multi-platform work for: Playstation, Adidas, McDonald’s, Apple, Starburst, Skittles, Nissan Qashqai, Elastoplast. Steve has won most major creative awards, including coveted D&AD Gold Pencil, Grand Prix at Cannes, Grand Prix at the British Television Awards, President’s Award at the Royal Television Society Awards and President’s Award at Creative Circle (twice).

He has spoken at advertising conferences in Britain, United States, Europe, Hong Kong, South Africa, Malaysia, Australia, Thailand, Bali and China.

Mirage Islam

Mirage has a history of making things happen. As Chair of Education and Innovation Group at the British Interactive Media Association he launched a national UK digital challenge aimed at Inspiring Future Talent.  He has been actively involved with both the British Council as an advisor to the Creative Industries unit, D&AD and the IAB. Inspiring and nurturing future talent is his passion and he is a Fellow of the RSA for his contribution to Marketing and Communications.

Mirage started his career in the Financial Services industry before moving into FMCG at Cadbury’s and then into the heady world of new media, joining breathe.com – one of UK’s largest mobile Internet portals – in 2000. There he was responsible for developing a highly popular sports channel and online communities.

Headhunted by BSkyB, he became head of the first official Partnership Programme and then Future Media Lead with Executive sponsorship, responsible for the external media strategy to target Youth Audiences and engage Future Talent. Mirage further established his entrepreneurial spirit by enabling strategic industry partnerships for Sky’s mobile, online and TV platforms. While at Sky he was also picked out as a potential ‘television presenter of the future’ and trained at the National Film and Television School.

As a Digital Media Consultant, Mirage is now immersed in all things digital with advertisers and their brands, media owners, publishers and youth audiences – providing innovative and fresh approaches to targeting new and existing audiences.

Laura James

Laura was appointed Media Editor at WARC in 2007. From 1994 she was Media Director at PHD with client responsibilities across a wide range of major brands including HSBC, First Direct, Toshiba, COI, Weetabix, Bayer and Warner Bros. At PHD she undertook a secondment as media specialist at AMV BBDO representing the media strategy function as an integrated element of the account planning process.

Earlier assignments included Press Director at PHD (1997-2001) where she handled negotiations for total client spend in magazines and newspapers and was responsible for in-house negotiation training. From 1989 to 1994 she was a media planner at GGT, promoted to the board in 1992. Clients included Rothmans (Marlboro), COI and Mirror Group. Her career began at WCRS as a planner/buyer.

During her career Laura has been actively involved with most of the recognised UK media planning industry training schemes. Laura has a BSc from Royal Holloway College and lives in Henley-on-Thames.

Anthony Kleanthous

Anthony Kleanthous is an expert on sustainable production and consumption, and the author of several influential publications, including “Let Them Eat Cake” (WWF, 2006) “Deeper Luxury” (WWF, 2007) and “Sustainable Consumption Facts & Trends ” (World Business Council for Sustainable Development, 2008). He is Senior Policy Adviser on Sustainable Business and Economics at WWF, the Founder of Here Tomorrow Ltd. and a Trustee of Sustain, the Alliance for Better Food and Farming. His previous career in advertising (Saatchi & Saatchi, DDB Needham) and in senior marketing roles with AstraZeneca, PayPal and toptable.co.uk, allows him to place environmental and social considerations firmly in a commercial framework. He is an expert on how to embed corporate responsibility into marketing and communications so that it becomes a driver of commercial success.

Anthony was a founding member of the Chartered Institute of Marketing’s Steering Committee on Sustainable Marketing, and has been a judge in the Green Awards, the BITC Awards for Excellence, and the International Advertising Association Awards.

Gwyn March

Gwyn joined AMV in October 1987 just in time for a stock market crash and hurricane….she weathered this and enjoyed being an account man on domestic and international business.

But at McCann Erickson London she started training (very badly) the graduates on the principle that it would better if they actually knew how to do things.  She then wrote to the board about running training more effectively because her Presbyterian soul could not bear to see all the abandoned initiatives.  And inevitably became Training Manager for McCann and the media agency Universal McCann.

She became much better at tutoring and planning training than she was as an Account Director, so much so that she trained others in her role internationally.  She also developed international courses and shared training in the McCann Group.

What she did worked: she won IPA and National Training Awards.  Before she left to run her own training consultancy (March On) she picked up a Gold CPD Accreditation and five stars for her training and development programme in Britain’s Top Employers 2009.

In her spare time she chairs the IPA Training Forum, writes best practice guides, enthuses about science fiction, fundraises and swims.  She is really anal and campaigns for everyone to drink less coffee, eat more bananas, get more sleep and exercise regularly.  So they will have the same level of energy, enthusiasm and concentration she tries to bring to everything!

She cares passionately that training contributes to the individual and the business and strives constantly to make sure that the learning is embedded and used for the development of both.

David Meikle

Prior to founding his consultancy business, David had been a career advertising man. After spending his early days in regional agencies, David joined Grey in 1995 and rose quickly through the ranks of Account Management to Board Director. Though David began at Grey with a reputation for trouble-shooting difficult clients, he also ran their flagship creative accounts such as Allied Dunbar, Ben Sherman and Nokia.

In 2000 David joined Ogilvy and Mather London as a Business Director running the BP Retail business across Europe, latterly GSK and the Central Office of Information. Three years later David was invited to give up life in the UK to join Ogilvy Moscow, an affiliate agency, and at the age of 34 David became Managing Director of what would become, Ogilvy’s fastest growing office in Europe. During his fours years in Russia, David became Group Managing Director having established a further five companies within the Ogilvy Group and grew revenues by more than 400%. WPP acquired 100% of their interest in Ogilvy Russia during that time and it became WPP’s largest agency group in the Russian Federation. Having begun at the bottom, Ogilvy Russia also rose to first place on every one of their client’s advertising agency rosters across the entire Ogilvy and Mather international client base.

But 4 years of living in Moscow was enough, so in 2008 and back in the UK, David conceived of and launched Salt Value Management. Salt is a consultancy business specialising in the more effective procurement and management of marketing communications services. Salt’s clients already include EMI, Merck Schering Plough, the General Healthcare Group and ISBA for whom David runs a series of Marketing Procurement Master Classes.

Tish Mousell

Tish spent the last 25 years in advertising. Starting in media at DDB, then a long spell in account management at McCanns and Publicis, so she understands how account management, creative and clients all relate (and not) to each other.

She has never forgotten her first serious really practical training course, and how life changing it was. She learnt that a course can have an instant effect on your day-today life. She was fortunate to be picked and sent to Princeton (USA) on the McCann Worldwide ‘Train the Trainer’ course. Since then she has been developing and tutoring very practical and instantly applicable courses at both McCann and Publicis. This has developed into a passion, so much so, she now does it full-time.

Scott Paton

Scott has spent over 25 years in the advertising industry – firstly in his native New Zealand, where he worked for Bates and Saatchi & Saatchi, then in the UK and Europe, primarily with Saatchi & Saatchi, running international business globally and across multiple regions.

NZ proved a fantastic training ground as it is a market that, due to its small size, had not fragmented and therefore demanded that a broad set of skills be developed across a wide range of channels and categories both above and below the line. During his 10 years running Guinness across 25 markets for Saatchi & Saatchi he built a wealth of experience in running multi-discipline, multi-region and multiagency teams in some of the most exciting markets in the world, and is an experienced negotiator of agency/client contracts.

In 2008 Scott left Saatchi & Saatchi to pursue a career in creative business consultancy and is actively involved in delivering training and strategic projects to agency and client companies. Scott has a real passion for people and building multinational teams (as well as houses!) whenever the opportunity arises.

Gurdeep Puri

Gurdeep spent 10 years as Head of Effectiveness Strategy at Leo Burnett. One of his primary responsibilities was to help integrate effectiveness into the strategic function of the agency. He worked with planners across multi-national and UK business, including Kellogg’s, Procter & Gamble, Fiat, McDonald’s, Nintendo, Heinz, Morgan Stanley, Holiday Inn and Barclays Global Investors. He has won five IPA Effectiveness Awards (double Gold in 2006), and 11 European Effectiveness Awards, including three Golds.

He has worked with industry pioneers such as the late Dr Simon Broadbent, and is a former member of the IPA Value of Advertising Group and IPA ROMI committee. He also runs courses on Effectiveness Strategy and Econometrics and has represented the IPA and the EACA at conferences globally. A year ago, he cofounded his own strategic consultancy with Janey Bullivant, which specialises in helping agencies and marketing clients understand and increase the value of their creativity. A core part of what they do is coach people in effectiveness strategy.

Graham Singleton

Graham has extensive ‘real world’ experience of negotiating that he now puts to use in his workshops. He has negotiated deals with Hollywood stars, Olympic athletes and pop icons (Sharon Stone, Carl Lewis and Madonna) as well as completing large commercial negotiations between agency groups and blue chip companies like Guinness and Unilever.

Graham is a part of the Google Faculty of external trainers. He has been working with Google for nearly four years teaching basic, intermediate and advanced negotiation skills. His courses are now used by Google globally and he is just about to embark on a round the world journey training negotiation skills in the U.S, Japan, Singapore, India and Ireland. Graham is the only negotiation skills trainer used globally by Google.

As a trainer he has worked with over 40 companies including The Telegraph newspaper, ITN, P&G, AstraZeneca, Landor Design, Starcom, OMD, JWT, Iris, Ogilvy, Virbrant and Publicis Advertising, Emap, News International, The IPA, JPMorgan, Nomura, Barclays, Deloitte, Citibank, American Express, MoneyGram, HSBC, TNT, ING and ABN AMRO.

Graham has commented on marketing, media and training related issues in The Daily Telegraph and the Financial Times as well as on BBC national radio and TV.

Prior to life as a trainer Graham worked in advertising at O&M, Y&R, DMB&B and Leo Burnett. He also worked at the innovation consultancy The Value Engineers and started his life as a brand manager with four years at P&G. The list of brands/companies he has worked with include: Guinness, Pirelli, Unilever (various businesses), Ford, P&O Cruises, Kellogg’s, Barclays, Sky, RHM, Hasbro, Colgate, Pampers, the COI (Royal Navy, Royal Marines and Territorial Army), Dairy Crest and Kodak.

 Gill Smith

Gill has been a strategic planner for 30 years. She has worked in leading London advertising agencies, including J.Walter Thompson, Saatchi & Saatchi and Gold Greenlees Trott, where she won an IPA Effectiveness Award for her paper on the Toshiba advertising campaign.

Since 1994 she has been a partner in Visionpoint, a consultancy specialising in market research, brand development, coaching and training. Clients are very varied – from small not-for-profit to multinational corporations, public sector agencies and prestigious institutions, including Oxford University, British Heart Foundation and International Committee of the Red Cross (ICRC).

Gill takes a hands-on approach, preferring to conduct her own focus groups and depth interviews wherever possible, to inform strategy development. As a coach and workshop facilitator she enjoys passing on her experience and knowledge and helping others to reach their full potential.

 Richard Stacy

For 20 years Richard worked, agency side, within public relations and corporate communications in London, Sydney, Brussels and Prague. During that time he covered almost all aspects of the business from corporate communications, crisis and reputation management through to consumer brand marketing. His last agency position was Managing Director of Publicis Consultants, London.

Some of the names he has worked with include: IBM, P&G, Diageo, European Space Agency, European Commission and Commonwealth Bank of Australia. For the last four years he has focused on the emerging world of social media, helping agencies and their clients, understand and enter this new space.

Siobhan Stanley

Siobhan spent 11 years working in a variety of roles with Saatchi & Saatchi, primarily in New Business EMEA and Cereal Partners WW.  Today she is Founder and Director of her own training business, Inside Out Coaching Ltd  and works as a personal development coach, trainer and NLP practitioner. She works both in the private and corporate sectors.

Currently her corporate work is in creative, new media and IT industries. She designs and delivers bespoke workshops in: personal impact; rapport and relationship building; confidence and assertiveness; presentation and media skills; performance anxiety; management and leadership training; teamrepurposing and development; master classes in coaching.

Siobhan’s private coaching practice has a diverse body of clients from barristers to small business holders, to writers and artists. Prior to her move into advertising and training Siobhan enjoyed a long and successful career as a performing artist.

She trained at The Royal Ballet School and was professionally engaged as a soloist with The Royal Ballet and Sadler’s Wells Royal Ballet for over 20 years.

Jonathan Taylor

Jonathan has over 25 years of experience across a wide range of leading marketing services companies such as Leo Burnett, GGT, Young & Rubicam, Michael Peters Group and as Managing Director of Ayer Advertising prior to commencing an academic career as a Visiting Professor at the University of Strathclyde.

He is now Head of Marketing Communications teaching at London Metropolitan University where he teaches on a range of undergraduate and postgraduate degree programmes and is the joint author of UK’s leading Marketing Communications textbook adopted by over 65 universities and colleges.

Elissa Telfer

Elissa is founder and Director of Telfer & Associates Ltd a consulting and training company specialising in business communication, that works with senior executives and their teams to win and grow business and negotiate better deals.   In addition to working with clients in programmes, Elissa is a seasoned coach who has worked on many live pitches, assisting clients to win competitive pieces of business.

Much of Elissa’s time is spent developing and delivering sales and communication-based training for clients in the Advertising & Media Industries.  Her work within these industries has included running programmes and coaching around topics such as presenting, negotiating, influencing, sales, business development, leadership and pitching.

Prior to founding Telfer & Associates, Elissa spent 10 years working with  rogenSi, a global consultancy specialising in high stakes communication, where she was a Principal Consultant and part of the London Leadership team.  rogenSi worked on the pitch that won the Sydney Olympic Games and has been involved in many other high profile pieces of business.

Although Elissa is based in London, she has worked with clients in many other locations including New York, Hong Kong, Australia, France, Spain, Italy, Switzerland, Germany and the Netherlands and based on this experience, runs a cross-cultural communication course.  Elissa is a graduate of universities in Australia and England and holds a BA Communication and Bsc (hons) Psychology.

Clients in the advertising and media industries that Elissa has worked with include MSN, Microsoft Advertising, Zenith, Zenith Optimedia, M&C Saatchi, IPA, Abbot Mead Vickers Bbdo, BBC, Leo Burnett, McCann Erickson, Saatchi & Saatchi and TBWA.

Throughout Elissa’s career she has been involved in selling and previous roles have included Marketing Manager for a 4 star hotel chain and Business Development Manager for International Conferences in Australia.  She is passionate about helping people succeed in business.

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